Refund now
al@b.com
I want a $569 refund now, never arrived
→ Approve refund of $569· refund $569 exceeds auto-limit $50
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Resolvd triages each message (category, urgency, sentiment), auto-handles the safe cases end to end, and escalates the risky ones to a human with a proposed action attached.
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0% auto-resolved61 waiting on a human61 tickets handled
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auto
Escalated61
Updated automatically as new tickets arrive.
01
Triage
Classify category, urgency, sentiment, and policy risk.
02
Act
Auto-resolve safe tickets with the approved workflow.
03
Escalate
Hand off risky cases with context and proposed action.
Refund please
jo@b.com
please refund $31 for the damaged item
→ Issue refund of $31 in the store· store not connected, cannot move money automatically
Refund please
jo@b.com
please refund $10 for the damaged item
→ Issue refund of $10 in the store· store not connected, cannot move money automatically
Where is my order
sam@b.com
can you tell me the status?
→ Look up 1041 in the store and reply· store not connected, cannot verify live status
Refund now
al@b.com
I want a $327 refund now, never arrived
→ Approve refund of $327· refund $327 exceeds auto-limit $50
Worst servicehigh
mia@b.com
this is the worst service ever, I am furious
→ Personal apology + offer remedy· negative sentiment at high urgency, needs a human touch
Refund please
jo@b.com
please refund $16 for the damaged item
→ Issue refund of $16 in the store· store not connected, cannot move money automatically
Where is my order
sam@b.com
can you tell me the status?
→ Look up 1089 in the store and reply· store not connected, cannot verify live status
Refund now
al@b.com
I want a $414 refund now, never arrived
→ Approve refund of $414· refund $414 exceeds auto-limit $50
Worst servicehigh
mia@b.com
this is the worst service ever, I am furious
→ Personal apology + offer remedy· negative sentiment at high urgency, needs a human touch
Refund please
jo@b.com
please refund $16 for the damaged item
→ Issue refund of $16 in the store· store not connected, cannot move money automatically
Refund please
jo@b.com
please refund $15 for the damaged item
→ Issue refund of $15 in the store· store not connected, cannot move money automatically
Worst servicehigh
mia@b.com
this is the worst service ever, I am furious
→ Personal apology + offer remedy· negative sentiment at high urgency, needs a human touch
Refund now
al@b.com
I want a $823 refund now, never arrived
→ Approve refund of $823· refund $823 exceeds auto-limit $50
Where is my order
sam@b.com
can you tell me the status?
→ Look up 1019 in the store and reply· store not connected, cannot verify live status