Support that acts, not just drafts.
Most AI support tools stop at a draft, so a human still re-reads every message and clicks every button and the time saving is small. Resolvd closes the loop: it triages, drafts, and takes the action within policy, then escalates only what genuinely needs a person.
Triages instantly
Every incoming ticket is classified by category, urgency and sentiment.
Acts within policy
Order status and small refunds are handled end to end, automatically.
Escalates the risk
Big refunds, complaints and angry customers go to a human with a plan.
One-tap approval
Escalations carry a proposed action, approved from the Greenlite app.
How it is built
Next.js on Cloudflare Workers with a Supabase backend, an AI triage brain with a transparent keyword fallback, and a policy layer that decides act-or-escalate. An n8n workflow feeds it varied tickets every hour so the inbox stays live.