Refund please
jo@b.com
please refund $22 for the damaged item
→ Issue refund of $22 in the store· store not connected, cannot move money automatically
Your support inbox, triaged and acted on by an agent, safely.
AI support inbox
Reads every ticket, decides what can safely move.
Resolvd triages each message (category, urgency, sentiment), auto-handles the safe cases end to end, and escalates the risky ones to a human with a proposed action attached.
watch it get triaged and acted on, or escalated
0% auto-resolved61 waiting on a human61 tickets handled
Triage outcomeslive
0%
auto
Escalated61
Updated automatically as new tickets arrive.
01
Triage
Classify category, urgency, sentiment, and policy risk.
02
Act
Auto-resolve safe tickets with the approved workflow.
03
Escalate
Hand off risky cases with context and proposed action.
Worst servicehigh
mia@b.com
this is the worst service ever, I am furious
→ Personal apology + offer remedy· negative sentiment at high urgency, needs a human touch
Refund please
jo@b.com
please refund $38 for the damaged item
→ Issue refund of $38 in the store· store not connected, cannot move money automatically
Refund now
al@b.com
I want a $881 refund now, never arrived
→ Approve refund of $881· refund $881 exceeds auto-limit $50
Worst servicehigh
mia@b.com
this is the worst service ever, I am furious
→ Personal apology + offer remedy· negative sentiment at high urgency, needs a human touch
Refund now
al@b.com
I want a $761 refund now, never arrived
→ Approve refund of $761· refund $761 exceeds auto-limit $50
Refund please
jo@b.com
please refund $23 for the damaged item
→ Issue refund of $23 in the store· store not connected, cannot move money automatically
Refund now
al@b.com
I want a $593 refund now, never arrived
→ Approve refund of $593· refund $593 exceeds auto-limit $50
Where is my order
sam@b.com
can you tell me the status?
→ Look up 1056 in the store and reply· store not connected, cannot verify live status
Worst servicehigh
mia@b.com
this is the worst service ever, I am furious
→ Personal apology + offer remedy· negative sentiment at high urgency, needs a human touch
Worst servicehigh
mia@b.com
this is the worst service ever, I am furious
→ Personal apology + offer remedy· negative sentiment at high urgency, needs a human touch
Refund please
jo@b.com
please refund $24 for the damaged item
→ Issue refund of $24 in the store· store not connected, cannot move money automatically
Refund please
jo@b.com
please refund $23 for the damaged item
→ Issue refund of $23 in the store· store not connected, cannot move money automatically
Refund now
al@b.com
I want a $619 refund now, never arrived
→ Approve refund of $619· refund $619 exceeds auto-limit $50
Refund now
al@b.com
I want a $569 refund now, never arrived
→ Approve refund of $569· refund $569 exceeds auto-limit $50