Resolvd

Your support inbox, triaged and acted on by an agent, safely.

AI support inbox

Reads every ticket, decides what can safely move.

Resolvd triages each message (category, urgency, sentiment), auto-handles the safe cases end to end, and escalates the risky ones to a human with a proposed action attached.

watch it get triaged and acted on, or escalated
0% auto-resolved61 waiting on a human61 tickets handled

Triage outcomeslive

0%
auto
Escalated61

Updated automatically as new tickets arrive.

01
Triage

Classify category, urgency, sentiment, and policy risk.

02
Act

Auto-resolve safe tickets with the approved workflow.

03
Escalate

Hand off risky cases with context and proposed action.

Where is my order
sam@b.com
demoorder_status

can you tell me the status?

→ Look up 1091 in the store and reply· store not connected, cannot verify live status
Refund now
al@b.com
demorefund

I want a $898 refund now, never arrived

→ Approve refund of $898· refund $898 exceeds auto-limit $50
Where is my order
sam@b.com
demoorder_status

can you tell me the status?

→ Look up 1034 in the store and reply· store not connected, cannot verify live status
Refund please
jo@b.com
demorefund

please refund $33 for the damaged item

→ Issue refund of $33 in the store· store not connected, cannot move money automatically
Refund please
jo@b.com
demorefund

please refund $26 for the damaged item

→ Issue refund of $26 in the store· store not connected, cannot move money automatically
Refund now
al@b.com
demorefund

I want a $228 refund now, never arrived

→ Approve refund of $228· refund $228 exceeds auto-limit $50
Worst servicehigh
mia@b.com
democomplaint

this is the worst service ever, I am furious

→ Personal apology + offer remedy· negative sentiment at high urgency, needs a human touch
Refund please
jo@b.com
demorefund

please refund $10 for the damaged item

→ Issue refund of $10 in the store· store not connected, cannot move money automatically
Worst servicehigh
mia@b.com
democomplaint

this is the worst service ever, I am furious

→ Personal apology + offer remedy· negative sentiment at high urgency, needs a human touch
Where is my order
sam@b.com
demoorder_status

can you tell me the status?

→ Look up 1012 in the store and reply· store not connected, cannot verify live status
Refund now
al@b.com
demorefund

I want a $852 refund now, never arrived

→ Approve refund of $852· refund $852 exceeds auto-limit $50
Where is my order
sam@b.com
demoorder_status

can you tell me the status?

→ Look up 1082 in the store and reply· store not connected, cannot verify live status
Refund now
al@b.com
demorefund

I want a $876 refund now, never arrived

→ Approve refund of $876· refund $876 exceeds auto-limit $50
Refund please
jo@b.com
demorefund

please refund $38 for the damaged item

→ Issue refund of $38 in the store· store not connected, cannot move money automatically
Worst servicehigh
mia@b.com
democomplaint

this is the worst service ever, I am furious

→ Personal apology + offer remedy· negative sentiment at high urgency, needs a human touch