Where is my order
sam@b.com
can you tell me the status?
✓ Sent order status (delivered) for 1077· read-only lookup, safe to auto-handle
AI support inbox
Reads every ticket, decides what can safely move.
Resolvd triages each message (category, urgency, sentiment), auto-handles the safe cases end to end, and escalates the risky ones to a human with a proposed action attached.
watch it get triaged and acted on, or escalated
53% auto-resolved18 waiting on a human38 tickets handled
Triage outcomeslive
53%
auto
Auto-resolved20
Escalated18
Updated automatically as new tickets arrive.
01
Triage
Classify category, urgency, sentiment, and policy risk.
02
Act
Auto-resolve safe tickets with the approved workflow.
03
Escalate
Hand off risky cases with context and proposed action.
Refund now
al@b.com
I want a $397 refund now, never arrived
→ Approve refund of $397· refund $397 exceeds auto-limit $50
Refund please
jo@b.com
please refund $18 for the damaged item
✓ Issued refund of $18 (within $50 auto-limit)· refund $18 <= auto-limit $50
Refund please
jo@b.com
please refund $22 for the damaged item
✓ Issued refund of $22 (within $50 auto-limit)· refund $22 <= auto-limit $50
Where is my order
sam@b.com
can you tell me the status?
✓ Sent order status (shipped) for 1062· read-only lookup, safe to auto-handle
Refund please
jo@b.com
please refund $10 for the damaged item
✓ Issued refund of $10 (within $50 auto-limit)· refund $10 <= auto-limit $50
Where is my order
sam@b.com
can you tell me the status?
✓ Sent order status (out for delivery) for 1081· read-only lookup, safe to auto-handle
Refund now
al@b.com
I want a $977 refund now, never arrived
→ Approve refund of $977· refund $977 exceeds auto-limit $50
Refund now
al@b.com
I want a $954 refund now, never arrived
→ Approve refund of $954· refund $954 exceeds auto-limit $50
Where is my order
sam@b.com
can you tell me the status?
✓ Sent order status (delivered) for 1051· read-only lookup, safe to auto-handle
Refund please
jo@b.com
please refund $29 for the damaged item
✓ Issued refund of $29 (within $50 auto-limit)· refund $29 <= auto-limit $50
Refund now
al@b.com
I want a $842 refund now, never arrived
→ Approve refund of $842· refund $842 exceeds auto-limit $50
Refund now
al@b.com
I want a $651 refund now, never arrived
→ Approve refund of $651· refund $651 exceeds auto-limit $50
Where is my order
sam@b.com
can you tell me the status?
✓ Sent order status (delivered) for 1059· read-only lookup, safe to auto-handle
Refund now
al@b.com
I want a $293 refund now, never arrived
→ Approve refund of $293· refund $293 exceeds auto-limit $50