Refund please
jo@b.com
please refund $29 for the damaged item
→ Issue refund of $29 in the store· store not connected, cannot move money automatically
Your support inbox, triaged and acted on by an agent, safely.
AI support inbox
Reads every ticket, decides what can safely move.
Resolvd triages each message (category, urgency, sentiment), auto-handles the safe cases end to end, and escalates the risky ones to a human with a proposed action attached.
watch it get triaged and acted on, or escalated
0% auto-resolved61 waiting on a human61 tickets handled
Triage outcomeslive
0%
auto
Escalated61
Updated automatically as new tickets arrive.
01
Triage
Classify category, urgency, sentiment, and policy risk.
02
Act
Auto-resolve safe tickets with the approved workflow.
03
Escalate
Hand off risky cases with context and proposed action.
Refund please
jo@b.com
please refund $23 for the damaged item
→ Issue refund of $23 in the store· store not connected, cannot move money automatically
Worst servicehigh
mia@b.com
this is the worst service ever, I am furious
→ Personal apology + offer remedy· negative sentiment at high urgency, needs a human touch
Worst servicehigh
mia@b.com
this is the worst service ever, I am furious
→ Personal apology + offer remedy· negative sentiment at high urgency, needs a human touch
Refund please
jo@b.com
please refund $31 for the damaged item
→ Issue refund of $31 in the store· store not connected, cannot move money automatically
Worst servicehigh
mia@b.com
this is the worst service ever, I am furious
→ Personal apology + offer remedy· negative sentiment at high urgency, needs a human touch
Refund now
al@b.com
I want a $355 refund now, never arrived
→ Approve refund of $355· refund $355 exceeds auto-limit $50
Refund now
al@b.com
I want a $808 refund now, never arrived
→ Approve refund of $808· refund $808 exceeds auto-limit $50
Refund now
al@b.com
I want a $303 refund now, never arrived
→ Approve refund of $303· refund $303 exceeds auto-limit $50
Refund now
al@b.com
I want a $503 refund now, never arrived
→ Approve refund of $503· refund $503 exceeds auto-limit $50
Worst servicehigh
mia@b.com
this is the worst service ever, I am furious
→ Personal apology + offer remedy· negative sentiment at high urgency, needs a human touch
Where is my order
sam@b.com
can you tell me the status?
→ Look up 1023 in the store and reply· store not connected, cannot verify live status
Refund please
jo@b.com
please refund $29 for the damaged item
→ Issue refund of $29 in the store· store not connected, cannot move money automatically
Where is my order
sam@b.com
can you tell me the status?
→ Look up 1090 in the store and reply· store not connected, cannot verify live status
Refund please
jo@b.com
please refund $11 for the damaged item
→ Issue refund of $11 in the store· store not connected, cannot move money automatically